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George21's avatar
George21
New member | Level 2
3 years ago

Please allow me to free my space by deleting photos

I can not delete photos as photos are owned by other owner how to do it ? 
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George21's avatar
George21
New member | Level 2
3 years ago

Dear Dropbox

I am one of early users of your services. In the past I use to pay. Now do not want to come across as rude - but I am very dissapointed with your lack support, and spamming me trying to ask to upgrate my account. You asking me for money!? Why? Folders are not mine! 

 

Problem is: 

 

I have tryied to delete permanently photos which apparently take space on my dropbox. I was trying to do however Dropbox did not allow me to do so because some owner need to do person who is not longer with dropbox. 

 

Can you see dead end now? Can we solve this please ? Or simply I will have to delete my account and go to Quora and Reddit and Facebook and share my story to ensure at least few people will not use your service which is dishonest as you can see from above description. 

 

How could you ask people for money and at the same time do not give them option to free their storage? Why ? 

 

Thank you for your attention. 

Regards 

George 

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