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Forum Discussion
Jeff H
3 years agoHelpful | Level 5
Quicken 5G missing
5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getti...
- 3 years ago
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
Hannah
Dropbox Community Moderator
2 years agoHey Edmund O, I just sent you an email, so I'll see you there!
StephenDFW
2 years agoExplorer | Level 3
I'm having the same issue related to Quicken - Dropbox dropped my 5g allotment. I tried re-using the coupon code but it was rejected. Quicken CS gave me a second code, but it was also rejected. Quicken said there was nothing else they could do, and suggested contacting Dropbox CS. I'd appreciate some assistance. Thanks.
- Megan2 years ago
Dropbox Community Moderator
Hey StephenDFW, thanks for posting here!
Would it be okay if I reached out via an email, in order for us to have a closer look into this?
Thanks a bunch!
- StephenDFW2 years agoExplorer | Level 3
Absolutely - thanks Megan!
- Walter2 years ago
Dropbox Community Moderator
Hey StephenDFW - sorry to jump in here, but I just followed up via email so please have a look at your inbox and we'll take it from there!
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