Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Quicken 5G missing
5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getting this fixed? Quicken support says, "Talk to Dropbox"!
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
30 Replies
Replies have been turned off for this discussion
Screen shots available under ticket # 10685164
Yes, that is correct. Quicken support issued the new code today and entering it gave the above new error. Last year, the same process worked (though it still required Quicken support to issue a new code).
I got the new code from Quicken support, and have done this annually for the last several years, but now I get the dropbox error message "You have already claimed a code of this type". Quicken support did not know what to do about this except to contact Dropbox. Any suggestions? Does Dropbox have a limit on the number of codes that can be redeemed?
I also am having this same issue . The code from Quicken noted the "code was already used" when in fact it has not been used. Quicken Helpdesk told me to contact DropBox but that is impossible as the chatbot is basically useless for this issue and there is no-one at DropBox to talk to!!?? How can I go about getting the new Quicken Code from DropBox to add the free 5GB of storage?
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
- Nancy
Dropbox Community Moderator
