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Forum Discussion

poojajain's avatar
poojajain
Explorer | Level 3
3 years ago

refer a friend bonus data not received

refer a friend bonus data not received for any of my referrals since 2018. today also I sent referral and the other person accepted the referral, created account and installed dropbox but my account ...
Referrals
Storage space
Alkady's avatar
Alkady
Explorer | Level 4
3 years ago

I received an email from Dropbox asking me to invite someone to Dropbox and get the additional storage, and my friend started using the app but didn’t get the storage also him?
Dr. Alkady 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    What is www.dropbox.com/referral_status showing?

     

    Note that you have to have sent him a referral AND he has to install it on to a unique computer - mobile devices do not count. 

    • Alkady's avatar
      Alkady
      Explorer | Level 4
      3 years ago

      I appreciate your help. My friend already installed it on his PC and iPhone and also me.

    • Alkady's avatar
      Alkady
      Explorer | Level 4
      3 years ago

      Also I received this “This referral's been completed!”

    • Alkady's avatar
      Alkady
      Explorer | Level 4
      3 years ago

      Thank you, but I lost my time, and my friend didn't like what happened.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Alkady, welcome to our Community! 

         

        Can I send you an email, in order for us to have a closer look into this? 

         

        Keep me posted, and we'll take it from there! 

  • Alkady's avatar
    Alkady
    Explorer | Level 4
    3 years ago
    "I don't have any other explanation except that it's a cheap marketing tactic when a company sends you an email asking you to invite a friend and promises increased storage. Then they manipulate the situation, placing obstacles in front of you to absolve themselves and make you believe it's your fault for not getting the increased space. I work as a journalist for the official newspaper, and we will be discussing these behaviors as a main topic on our work agenda."

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