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Referral sent to a friend marks as inelegible
Hi
I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.
This does not make any sense, they set up the account on a different computer. So why is this marked as ineligible? Can someone please look into this for.
My email is <<removed to avoid spam>>
Regards, Tahir
- Hey Ranim Al-shakifi, thanks for joining the discussion here and happy Monday!
I just wanted to mention that when the recipient is ineligible for the referral program, there are two possible reasons:
One is that the recipient has already registered an account with Dropbox with that email address, or that the recipient is attempting to register using the same computer as you.
If you feel this status is inaccurate double-check the email address of your recipient to try again.
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Hi, I sent out three referrals today. One of them worked fine, the other two both resulted in "Ineligible" tags in my "From Referrals" section. At least one of those two users is certain he had never had an account, the third person might have had a prior account, she's not sure. So at least 2 of the 3 should definitely have worked. We think the third should have also, but aren't absolutely certain on that.
Thank you and of course!
Hi, I also have a similar problem, as I got a refurbished machine and also did not receive the bonus referral storage. can someone please get in touch with me? thanks!
Hello,
None of them already have DB but2 of them downloaded on the same PC (but different user accounts).
Thanks,
Hi there,
Two of them downloaded on the same PC (but different accounts).
Thanks,
