Forum Discussion

Chiara6's avatar
Chiara6
Helpful | Level 5
3 years ago
Solved

Space seized for no reason

I have a Dropbox Basic account that I've used for many years. I've been getting notifications for months that I've run out of space, but instead I deleted all my files over three months ago- IN the p...
Storage space
  • Walter's avatar
    Walter
    3 years ago

    No worries Chiara6 - I'm just glad I could help. 

     

    See you around the Community and enjoy the remainder of your week! 

Chiara6's avatar
Chiara6
Helpful | Level 5
3 years ago

Okay. Can you please tell me how do I find my backup page? I couldn't find it

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

You can simply click on this link to access your backups directly Chiara6 

 

Otherwise, you can navigate to the upper left corner on your homepage, click on the bento menu (dotted) icon and then click on Backup from there.

  • Chiara6's avatar
    Chiara6
    Helpful | Level 5
    3 years ago

    A thousand thanks. I finally get my space back! Thank you

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      No worries Chiara6 - I'm just glad I could help. 

       

      See you around the Community and enjoy the remainder of your week! 

  • chesskix's avatar
    chesskix
    New member | Level 2
    3 years ago

    Thanks, this worked for me as well.   It doesn't not explain how that huge Back-up (4.6 GB)  got there in the first place because I didn't put it there.  It appears that someone is trying to trick us into an upgrade ... not cool!

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