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Chiara6's avatar
Chiara6
Helpful | Level 5
2 years ago
Solved

Space seized for no reason

I have a Dropbox Basic account that I've used for many years. I've been getting notifications for months that I've run out of space, but instead I deleted all my files over three months ago- IN the p...
Storage space
  • Walter's avatar
    Walter
    2 years ago

    No worries Chiara6 - I'm just glad I could help. 

     

    See you around the Community and enjoy the remainder of your week! 

K3R5CH3N's avatar
K3R5CH3N
Helpful | Level 5
2 years ago
Thanks Jay
I guess I’ll have to try that. I don’t have a choice. Can I still upload files to that folder when they only share the link? I need access to upload files.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Shared links only allow you to view and download files. 

 

To upload files to their account, without it affecting your own quota, you'll need to ask them to create a file request. 

  • K3R5CH3N's avatar
    K3R5CH3N
    Helpful | Level 5
    2 years ago
    This is a huge problem for me. I won’t be able to do my job. It doesn’t seem fair to penalize my account for the use of theirs, with their permission. I assume this is a way to force people to upgrade and pay more. Very, very unhappy.
  • K3R5CH3N's avatar
    K3R5CH3N
    Helpful | Level 5
    2 years ago
    I’ll definitely be talking to my client about a better system of file sharing I can have access to without making their contractor’s accounts useless. They are growing and using a ton more space, eventually I’ll have to buy enterprise level space just to do work for them, which isn’t feasible for any contractor.

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