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Storage alert says I'm about to stop syncing but I have enough space
Hi there
I recently cancelled my paid plan as I've switched to another storage option that serves me just fine. Over the years I gained more Dropbox storage through referrals etc, so my total stora...
Hey Trishy, thanks for your post.
As long as the email address you're getting these alerts to and the email address associated with the Dropbox account you're signed into is the same, you can simply ignore these emails.
I'm saying that in case the email addresses are different, which would mean that you have another Dropbox account.
If they're the same and you see in your account settings that you have enough space, you should be good to ignore the emails.
Thanks for your feedback though, and if you have any questions, let us know.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Trishy, thanks for your post.
As long as the email address you're getting these alerts to and the email address associated with the Dropbox account you're signed into is the same, you can simply ignore these emails.
I'm saying that in case the email addresses are different, which would mean that you have another Dropbox account.
If they're the same and you see in your account settings that you have enough space, you should be good to ignore the emails.
Thanks for your feedback though, and if you have any questions, let us know.
