Forum Discussion

leontovich1's avatar
leontovich1
Explorer | Level 3
2 years ago

storage magically gone from my account

I joined Dropbox when it was new, and there was a promotion where they would grant you 2GB more storage for every person you got to sign up. I had 12GB of storage at one point, and now suddenly, I on...
FAQ
Quota
Storage space
leontovich1's avatar
leontovich1
Explorer | Level 3
2 years ago

Umm.. my post here shows exactly the amount of my alotted storage??

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

As mentioned previously, the email communication doesn't know of the total amount of quota on your account. 

 

As you're still under quota from what you've described, you can ignore those email messages.

  • leontovich1's avatar
    leontovich1
    Explorer | Level 3
    2 years ago

    Thanks for the clarification. As a developer, I can easily see how checks could be written into the process to prevent unnecessary and confusing emails from being sent out. Just sayin...

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