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onnokramer's avatar
onnokramer
Helpful | Level 6
4 years ago
Solved

Storage space does not match the actual used space?

Storage space does not match the actual used space?

I use dropbox already for a decade approximately and in general, I'm very happy with the free account.

Mostly I share files with students (temporary) to assist them.

The dropbox folder cpntains 1.5 GB of 16.4 GB max.
dropbox says that 8.0 GB is used?

How can this be fixed?

Storage space
  • onnokramer's avatar
    onnokramer
    4 years ago

    Dear all,

    DB is allowed on 3 devices. I saw on one of them a hidden file and after I deleted that the acount space matches

    So I solved it myself

    take care

    Onno Kramer

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Bilbo7 - sorry to hear about this.


    Could you clarify what's reported in your plan tab in regards to your quota and where you're spotting the discrepancy? 

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