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Storage space does not match the actual used space?
Storage space does not match the actual used space?
I use dropbox already for a decade approximately and in general, I'm very happy with the free account.
Mostly I share files with students (temporary) to assist them.
The dropbox folder cpntains 1.5 GB of 16.4 GB max.
dropbox says that 8.0 GB is used?
How can this be fixed?
Dear all,
DB is allowed on 3 devices. I saw on one of them a hidden file and after I deleted that the acount space matches
So I solved it myself
take care
Onno Kramer
11 Replies
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- Rich
Super User II
onnokramer wrote:
The dropbox folder cpntains 1.5 GB of 16.4 GB max. dropbox says that 8.0 GB is used?
Do you have the backup feature enabled? If so, those files would take up space in your account as well.
- Thank you
Back-up feature never used - Nancy
Dropbox Community Moderator
Hi onnokramer, I hope you’re doing well!
Is it possible to send me a full screenshot of what you see on your Plan tab here?
- Rich
That's a screenshot of your Dropbox application. Nancy is asking for a screenshot of the following page in your account.
That page will show the true usage of your account.
My apologies, I didn't understand what you meant.
- Jay
Hi onnokramer, do you have a backup taking up space on your account on this page?
Dear all,
DB is allowed on 3 devices. I saw on one of them a hidden file and after I deleted that the acount space matches
So I solved it myself
take care
Onno Kramer
- Jay
Glad to hear you were able to resolve the issue. If you need any further assistance in the future, please let me know.
Enjoy the remainder of your week!
I agree, my storage is only 76 mb yet it is saying 2 GBs!
