We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Storage space on my device hasn't changed even after using selective sync & online-only.
Hi. I have 1.9TB left of my DB quota.
My computer is out of space (240 out of 245 Gb used) due to the DB folder.
I used BOTH selective sync AND online-only to storage my files in the cloud.
...
Since I did the online only and selective synching changes, the DB folders disappeared from my Finder in my computer. Check out the screenshot below.
I am also sending four screenshots of the folders that are on my DB account online for you to see the difference. I am sending 4 screenshots of this cuz I wasn't able to fit it all in one.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshots, Patricia V.2.
If you used selective sync on some of your folders, it's expected that they'd get removed from your Dropbox folder.
That also means that if they're gone, they no longer take up space on your hard drive.
I do see some folders in your Dropbox folder that are marked as online-only. Are those the ones taking up your space?
If you go to this page in your account settings, are both the Dropbox system extension and the 'online-only files on Mac' settings enabled?
Yes, both settings are enabled.
How can I find out which folders are taking up space in my computer then? If you say that the folders are longer in my hard drive, I am not sure which folders are taking up the space.
- Megan
Hey, Patricia!
If you click the Apple menu, and then navigate to About This Mac, then click Storage and Manage, that should give you an idea of the files taking space to your account.
Do you see any files/folders there, that you have already marked as online-only?
The Documents folder, the largest one, I thought I had set for online only. As you can see in the screenshot it is still there.
How can I verify if it is online only and/or selective synching?
