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Forum Discussion
Mark R.76
2 years agoHelpful | Level 6
Suddenly I'm over by 3.5GB when it comes to storage.
Can someone help me figure out what happened? I've had 6.2GB since I can remember. I'm part of a group that uses a lot of dropbox so I assume that's it but how can I find out for sure? If I look in r...
- 2 years ago
Hi Megan, I'm all set. By your suggestion of going to the events page, I was able to go to the person that uploaded to a shared folder, ask them to totally remove my access and re-do my access to only the parts of that folder that I need. Done. I'm back down to around 3 of my 6GB capacity.
One thing I didn't understand along the way was, on the page that describes how to temporarily remove my access, it says...log in, hover over the folder, click the elipsis, and click delete. That actually deleted the file completely. Glad I tested it first. Seems like I misunderstood the instruction but it seemed straight forward. Thanks for your help!
Mark R.76
2 years agoHelpful | Level 6
Thanks so much, Rich and Megan. Is there a way that I can find out what triggered this, since it happened just over a week ago? I checked under recent stuff and the most recent was in January. That doesn't make sense to me. I wonder if I can just reverse whatever happened and go back to the way it was?
Megan
Dropbox Community Moderator
2 years agoYou should be able to have a look at what happened in terms of additions, deletions etc when checking your events page Mark R.76.
When you say "reverse whatever happened" do you mean in terms of your account's space, the addition of content to the account?
I'm asking, because you should be able to remove content, and bring your account's quota down.
- Mark R.762 years agoHelpful | Level 6
Hi Megan. You're very helpful. The events page, I had no idea. I think I see it, on 3/1 some files were added to a shared folder within a folder. Is it possible to remove my access to just that particular folder within a folder and get that storage back, without affecting the folder's contents for others who have access? I can right click on it and I see "manage permissions". There I see I'm one of the group that can edit the folder but there's no drop down by my name in order to change anything. Is it that or is there another way to remove me? Thanks!
- Mark R.762 years agoHelpful | Level 6
Hi Megan, I'm all set. By your suggestion of going to the events page, I was able to go to the person that uploaded to a shared folder, ask them to totally remove my access and re-do my access to only the parts of that folder that I need. Done. I'm back down to around 3 of my 6GB capacity.
One thing I didn't understand along the way was, on the page that describes how to temporarily remove my access, it says...log in, hover over the folder, click the elipsis, and click delete. That actually deleted the file completely. Glad I tested it first. Seems like I misunderstood the instruction but it seemed straight forward. Thanks for your help!
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