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peteraschindler60's avatar
peteraschindler60
Explorer | Level 3
2 months ago

The System Data on my macOS computer shows 7.9TB used when it's not

Dropbox Plan Business Standard Device MacBook Pro 14" Nov 2024  Operating System/Browser (if using the web) Mac OS Tahoe 26.0.1 Dropbox App Version (if using the app) 238.4.6075 Question or ...
desktop
Storage space
peteraschindler's avatar
peteraschindler
New member | Level 2
2 months ago

Hello Hannah,

a fair question, but it is this:

  1. I bought the Macbook new; I had, more or less 8TB free space (except for system files and some apps). 
  2. I then synced my 2 Dropbox account files (Personal and company). By the time it was done, the problem, as described, presented itself.

 

Please feel free to ask any other questions if you think I missed something.  Thank you!

Peter

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the reply, Peter.

Would you mind right/control-clicking on each Dropbox folder (both personal and team) and sending me a screenshot of the "get info" section for each?

Are the files in both folders set to online-only?

If they are and they appear to be taking up space, make sure to check that you've also enabled the "Online-only files on Mac" setting here.

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