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peteraschindler60's avatar
peteraschindler60
Explorer | Level 3
2 months ago

The System Data on my macOS computer shows 7.9TB used when it's not

Dropbox Plan Business Standard Device MacBook Pro 14" Nov 2024  Operating System/Browser (if using the web) Mac OS Tahoe 26.0.1 Dropbox App Version (if using the app) 238.4.6075 Question or ...
desktop
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi peteraschindler, thanks for the images. At this point it might be better for the support team to look into this in more detail.
You can contact them directly via this link, and they'll be able to investigate further.

peteraschindler's avatar
peteraschindler
New member | Level 2
2 months ago

Noted. Sadly my experience with the Dropbox support team has been miserable, but I suppose I'll have to give it another go.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Sorry to hear about that, Peter and thanks for your sincere feedback.

    If you've opened up a new ticket with our team, please give us the ticket number, so we can track it on our end as well.

    • peteraschindler's avatar
      peteraschindler
      New member | Level 2
      2 months ago

      Thanks Hannah.  Will do!

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