Forum Discussion

rramey's avatar
rramey
Explorer | Level 3
3 years ago

Unable to add a shared folder to my dropbox despite clearing my cache

Hello,         I recently started a dropbox account (Basic 2GB free) and was able to add one shared folder with no issues. However, another shared folder that I was sent an invite for does not al...
Dropbox Basic
Error Messages
Shared Folders
Storage space
Larry 1's avatar
Larry 1
New member | Level 2
2 years ago

I have the same issue as @rramey. Your response is indicating that you can download files without the folder being added to my storage limit. But how do I see the folder being shared with me to download the files, if I cannot get passed the window wanting me to upgrade? And since I can't get to the shared folder, I cannot see how big the shared folder is. I am only using 0.07GB of my 2GB storage capacity. I'm not expecting the shared folder to be larger than 2GB.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Larry 1 wrote:

But how do I see the folder being shared with me to download the files, if I cannot get passed the window wanting me to upgrade?

You can't. You need to ask the person that shared it with you to send you a view-only shared link instead.

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