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Forum Discussion
Unable to see "My Mac" folder inside the Dropbox folder on my Mac
This issue occurred after I accepted the backup option on Dropbox. I had it set up such that my download folder was only present inside the my Mac folder in my Dropbox folder. This allowed me to se...
https://www.dropbox.com/support/ticket/23445451
The my Mac/downloads is still visible on my iPhone and online.
But has disappeared on my MacBook .
A folder was recreated on users/username/downloads
And all my files from the old my Mac/downloads is being copied over to the newly created users/username/download
Due to lack of space on my drive, this keeps stopping and Dropbox also stops syncing.
The my Mac/downloads is still visible on my iPhone and online.
But has disappeared on my MacBook .
A folder was recreated on users/username/downloads
And all my files from the old my Mac/downloads is being copied over to the newly created users/username/download
Due to lack of space on my drive, this keeps stopping and Dropbox also stops syncing.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey Shreyassv, sorry to jump in. Since you already have an open ticket with our support team, I’d suggest continuing with them directly; as they have account visibility on their end, they’ll be able to see more details on what’s happening exactly.
I’ve located your ticket in our system, and left an internal note for you, as well. Feel free to respond back to our support agent, and they’ll further help.
