Forum Discussion

guillaume_seoul's avatar
guillaume_seoul
New member | Level 2
8 months ago

Used storage is larger than the total size of my files

Hi, I’m using the Basic plan. Even after deleting a large folder (12GB), my storage still shows 7.2GB used. All files now total only about 3.4GB. Deleted files and backups are empty. Could you pl...
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
guillaume_seoul wrote:

Could you please reset or recalculate my storage usage?

It happens automatically, however, if you are in a Team in anyway it can take a few hours. 

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