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Vincent14's avatar
Vincent14
Helpful | Level 5
2 years ago
Solved

What happened with my extra storage from referrals?

My stocking space went from 8,5Go to 2Go recently.
I've built up all this free data from inviting other people to be dropbox users (500Mo each).

 

1- Am I the only one with this loss?

 

2- Does anybody figured out a way to get back their full storage back?

Account Settings
Referrals
Storage space
  • Vincent14's avatar
    Vincent14
    2 years ago

    I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
    Here's a screenshot:

4 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there Vincent14 - sorry to hear about this.

     

    If you made sure that you're logged into the correct Dropbox account, can you please take a look at your plan tab and let me know what exactly is reported there in regards to your quota?

     

    Thanks!

  • Vincent14's avatar
    Vincent14
    Helpful | Level 5
    2 years ago

    I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
    Here's a screenshot:

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    So, everything seems fine according to your screenshot Vincent14 

     

    Can you clarify what exactly is troubling you? 

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