We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jdailey
3 years agoNew member | Level 2
When I check my storage, what does "other hard drive space used" mean?
What does this even mean? It's telling me I've used nearly 1.5 tb when I only have 10gb in my folder?
Rich
Super User II
3 years ago
jdailey wrote:
What does this even mean? It's telling me I've used nearly 1.5 tb when I only have 10gb in my folder?
Where are you seeing this? Is it referring to space on your local hard drive or your usage in your Dropbox account? If it's the space in your account, look at your Plan page for a breakdown of your usage. What does it say is using the space; regular files, shared, backup, etc.?
- spokes22 years agoNew member | Level 2
RMB on systray icon, LMB on profile picture, "Manage hard drive space".
I comes up with a nice bar graph that sort of matches the sizes from RMB/properties on DropBox folder in file explorer ( Size: 462GB Size on disk: 125 GB ), does this imply some slight compression? (I have no files "online only")
- Rich2 years ago
Super User II
spokes2 wrote:
DropBox folder in file explorer ( Size: 462GB Size on disk: 125 GB ), does this imply some slight compression? (I have no files "online only")
With that big of a size difference, I'd suspect that you have some files or folders marked as online-only. It's common to see some size difference between the two (depending on several different factors not related to Dropbox), but that large of a difference, and with the size on disk being smaller, I'd bet you have files or folders marked as online-only somewhere in your Dropbox.
- spokes22 years agoNew member | Level 2
I used to have some folders un-synced but checked all today (larger ssd) now all files show up in local drive. If I un-sync a buried folder the top level folder changed from a check to a dash.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!