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Why am I limited to 1 KB of quota?
Having an issue. How do I resolve?
No I didnāt. As I mentioned before I created this account specifically to back up my writing and keep it entirely separate from all my other work.
and it appears the only option for me (since Iām team admin) is to upgrade my subscription. 2gb is already far beyond what I will need for my backup so I donāt feel like paying. I have tried activating a trial just so I can sync my files and move them out but Iām encountering a site glitch that wonāt allow me to do that either.
for now Iāve moved the current version of my file to a different personal Dropbox, but since I donāt know how this happened Iām worried it will happen again.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIf you upgraded to a Dropbox Team trial, and then let it expire, then you would get into a locked state.
As you are the team admin, you could cancel and disband the team from this page, and it would return to a personal plan.
When I follow your link it takes me here. Staring my plan is basic and that my storage is full at 2.27mb.
as I stated before, I made no changes to my basic account. I set it up months ago and havenāt needed to log in because it is strictly used for automatic syncing my writing between devices.
I appreciate your time spent on this matter.
- Mark
Super User II
Staring my plan is basic and that my storage is full at 2.27mb.
The pics are really helpful, thank you!.
That image also states that the Team account is inactive, which is what Jay said.
So at some point you have joined a Team which was a paid account (or trial) but that has been stopped. Try and follow these steps as has been said to get out of the Team account.
Can someone share the instructions for disbanding or deleting a team? Having a hard time navigating the menus on mobile. Feels like Iām missing something
