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Centristsalcaraz's avatar
Centristsalcaraz
Explorer | Level 3
1 month ago

Why am I limited to 1 KB of quota?

Having an issue. How do I resolve?
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

If you upgraded to a Dropbox Team trial, and then let it expire, then you would get into a locked state.

As you are the team admin, you could cancel and disband the team from this page, and it would return to a personal plan.  

Centristsalcaraz's avatar
Centristsalcaraz
Explorer | Level 3
1 month ago

When I follow your link it takes me here. Staring my plan is basic and that my storage is full at 2.27mb. 

as I stated before, I made no changes to my basic account. I set it up months ago and haven’t needed to log in because it is strictly used for automatic syncing my writing between devices. 

I appreciate your time spent on this matter. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 month ago
    Centristsalcaraz wrote:

    Staring my plan is basic and that my storage is full at 2.27mb. 

    The pics are really helpful, thank you!.

    That image also states that the Team account is inactive, which is what Jay said. 

    So at some point you have joined a Team which was a paid account (or trial) but that has been stopped. Try and follow these steps as has been said to get out of the Team account. 

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