Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

mfagerbu's avatar
mfagerbu
New member | Level 2
2 years ago

Why did I lose some of my referral Space? My folder last week was 7.75GB (2GB regular + 5.75 referr

My folder last week was 7.75GB (2GB regular + 5.75 referral from years ago). Today my account stands at 4.75GB. Why?   Thank you in advance- not happy.   Mark  
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You cannot refer yourself mfagerbu , so that email and referral wont have worked. 

  • mfagerbu's avatar
    mfagerbu
    New member | Level 2
    2 years ago

    Again- I didn't ever refer myself. I have had my account since @2007-2008. I referred several people then, and have had 7.75GB for more than a decade. 

    • mfagerbu's avatar
      mfagerbu
      New member | Level 2
      2 years ago

      And- if Dropbox is expecting me to remember the email addresses of those people I referred so long ago- that clearly not possible.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!