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LesleyHall's avatar
LesleyHall
Explorer | Level 4
2 years ago

Why is my Dropbox storage full when I haven't added any files?

I have received messages from DropBox saying I am out of storage space so have logged into my account and sure enough shows I am out of storage space.  I would like to know what has used up all the s...
Storage space
LesleyHall's avatar
LesleyHall
Explorer | Level 4
2 years ago

Hi Megan

This may sound stupid but I can't see a plan tab.  There are no files in backup.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi LesleyHall, do you get any specific errors when trying to visit this page: https://www.dropbox.com/account/plan ?

 

What if you try to click on your avatar, on the top right part of your home screen, then check for the Plan tab there? 

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