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Forum Discussion
A duplicate Dropbox folder has been created - which folder syncs to my web account?
I thought it would be easy to rename my Dropbox folder from 'Dropbox' to "Dropbox 3GB"
Now I have two dropbox folders... one shows in my sidebar, and both showsunder Users/myname/ folders....
The "new" one has a checkmark on it.
also, a lot of my photos in the dropbox say zero bytes and no longer exist although they are also in my web dropbox.
Which one is the "real" dropbox? how do I get rid of the other one?
I cant seem to insert a screenshot .
( I am on a Macbook M2 chip running Sonoma 14.4)
Thank you.
Phyllis
5 Replies
- Rich
Super User II
pwerlin wrote:
I thought it would be easy to rename my Dropbox folder ... Which one is the "real" dropbox?
Check the Sync tab within Dropbox Preferences and it should show you the location of your Dropbox folder. For future reference, you cannot rename the Dropbox folder.
well I guess I know that now. Preferences shows that the location is Users/myname/dropbox
but I have two in that location...
is the one in my sidebar just an alias that points to these two folders in users?
Those both both show the same location.
/Users/[removed per Community Guidelines]/dropbox
I am not "new" to Macs, but not familiar with all the issues with file structure.
- Nancy
Dropbox Community Moderator
Hi from me too, pwerlin! The Dropbox folder that shows syncing icons next to your files should be the one syncing to our servers/your web account.
However, I’d rather have a full screenshot of what you see as well and we can go from there. Here’s how you can attach it here:
well, I did try that - it takes me to a box that says source, description and dimensions - I see no way to browse to an image.
