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redcoatd's avatar
redcoatd
Explorer | Level 4
3 months ago

A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.

So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing?

Which idiot thought that was a good idea? I literally have to start Activity Monitor with it sitting in the middle of the screen and move AM around so I can force kill it. What better way to piss off your customers?

DROPBOX - PLEASE REMOVE THIS IMMEDIATELY!!!

GUI
Web

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey redcoatd! 

    Have you tried to free up some of your account's quota to see if the pop-up remains? You'd need to bring your account below its allocated storage, in order for the message to get removed from the desktop app. 

  • redcoatd's avatar
    redcoatd
    Explorer | Level 4
    3 months ago

    Megan​

    No! You all need to reverse your terrible decision to release this - how on earth can you justify throwing up a model that you can't dismiss?!!

    If it was my Product/Dev team that released this I would be wanting to know how on earth it was decided this was a good idea and who approved it.

    Please remove it immediately.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey redcoatd - I'm afraid I don't have any news for you on this. Have you tried freeing up some space as Megan suggested? 

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