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magawla's avatar
magawla
New member | Level 1
10 months ago

"Access Blocked: Dropbox's request does not comply with Google policies" error on Android

I changed my mobile phone and after that, I see the message "Access Blocked: Dropbox's request does not comply with Google policies". I can use Dropbox with my old mobile phone with the same account ...
Android
Mobile
magawla's avatar
magawla
New member | Level 1
10 months ago

Hello Jay,

I am getting this when trying to open a file within the app.

It leads me to a login page and if I select "Login with Google" then I see the error messages.

I can open the same files with my old mobile phone with the same account.

Regards...

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Are you trying to open any file via the app, or is it only for specific file types that you're getting this message?

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