Forum Discussion

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Accesso / Cannot access Dropbox; it says access is denied

Buongiorno, ho uno strano problema che non riesco a risolvere, dal pc dell'ufficio e dal cellulare accedo tranquillamente alla pagina web, mentre dal pc di casa mi dice accesso negato da dropbox.com,...
Error Messages
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If the Dropbox site is specifically denied access, then you might have a proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains.

 

Which country are you trying to access the site from?

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Se al sito Dropbox viene specificatamente negato l'accesso, potresti avere impostazioni proxy, VPN, firewall, software di sicurezza o persino impostazioni ISP/router che potrebbero limitare il traffico verso i seguenti domini Dropbox.

 

Da quale Paese stai tentando di accedere al sito?

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Il mio paese è Italia, proverò a controllare tutto meglio. Grazie.

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My country is Italy, I will try to check everything better. Thank you.

  • Boomerang's avatar
    Boomerang
    Explorer | Level 3
    3 years ago

    Questo è lo screenshot fatto con Edge e Chrome, ho anche ricontrollato se ci sono problemi al router e allìantivirus (uso Trend Micro Maximum Security) ma è tutto ok, sinceramente non so spiegarmi cosa succede.

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    This is the screenshot taken with Edge and Chrome, I also checked again if there are problems with the router and the antivirus (I use Trend Micro Maximum Security) but everything is ok, I honestly can't explain what's happening.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Ciao Boomerang, per curiosità, vedi lo stesso anche quando provi da una finestra di navigazione in incognito/privata?

       

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      Hey Boomerang, out of curiosity, do you see the same when trying from an incognito/private browsing window too?

      • Boomerang's avatar
        Boomerang
        Explorer | Level 3
        3 years ago

        Sinceramente questo non l'ho mai provato, non uso mai le finestre di navigazione in incognito, proverò e riferirò. Grazie.

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        Honestly I have never tried this, I never use incognito windows, I will try and report back. Thank you.

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