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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
4 years ago
Solved

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    3 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

ronfriedmann's avatar
ronfriedmann
Helpful | Level 5
3 years ago

Hi @Hannah - ticket for my January email exchange re AirDrop failure:

20748555

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ronfriedmann, thanks for this! 

 

I was able to locate your ticket, and it seems to have been closed. Can you try to reply back, in order to re-open it? 

  • pouuli88's avatar
    pouuli88
    Explorer | Level 4
    3 years ago
    Yes this issue needs to be resolved ASAP
  • ronfriedmann's avatar
    ronfriedmann
    Helpful | Level 5
    3 years ago

    Thanks. I've replied to the email.

    • Michelle31's avatar
      Michelle31
      Helpful | Level 6
      3 years ago

      Has anyone confirmed if this issue has been resolved?  I did receive an email from dropbox saying it has been fixed but,  I'm afraid to update dropbox to the newest version since that's what made my airdrop not work the first time.  I've been using the older version of Dropbox so that I can use airdrop.  Please confirm if anyone here has the newest version of dropbox and can confirm that their airdrop is now working fine.

      • frogv's avatar
        frogv
        Explorer | Level 3
        3 years ago

        Unfortunately the answer is no

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