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Styline's avatar
Styline
Helpful | Level 7
4 years ago
Solved

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    3 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, I just wanted to share an update with you.

 

This issue can be resolved now by disabling the Dropbox Backup feature for your computer's OS folders and once this is complete, close and relaunch the Dropbox desktop app and re-enable the Dropbox Backup feature anew.

 

Let us know if this helps!

NTMW's avatar
NTMW
Helpful | Level 6
3 years ago

Hi Walter,

 

I followed the instructions and it doesn't seem to be working. I hear the airdrop sound, the downloads on the dock pop up and the downloads folder opens up in Finder, however no files appear.

 

I'm running Ventura 13.0 and Dropbox v174.3.5690

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