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Forum Discussion
consettprint
1 month agoHelpful | Level 7
All Dropbox Finder sync icons disappeared after updating to macOS Tahoe 26.2.
After updating my Mac to macOS Tahoe 26.2 all Dropbox Finder sync and status icons disappeared completely. I no longer see any green ticks blue syncing arrows or cloud icons on files or folders insid...
- 1 month ago
Just wanted to update everyone because this has fixed it for me after days of trying everything else.
This turns out to be a conflict with the Adobe Creative Cloud File Provider extension not macOS itself and not Dropbox legacy vs File Provider. What worked for me (found by Juhn huge credit to them):
- Open System Settings
- Go to General
- Open Login Items & Extensions
- Scroll down to Extensions
- Click By App
- Find Creative Cloud
- Turn OFF “File Provider” for Creative Cloud
The moment I turned this off all Dropbox Finder sync icons came back immediately (green ticks, blue syncing arrows, cloud icons, folder badges...everything).
I’ve added screenshots below to show exactly where this is.
Important note I use Creative Cloud heavily for my work so I haven’t yet tested what long term impact this has on Adobe syncing. For me this is a temporary workaround but it immediately restores Dropbox’s per file sync visibility which is critical when working with multiple people and hundreds of files a day. Hopefully Dropbox and Adobe can resolve this conflict properly but for now this is the only fix that’s worked for me. Massive thanks again to Juhn for spotting this!
mikemorgenstern
11 days agoNew member | Level 2
In addition to the Adobe Creative Cloud conflict mentioned in this thread, another cause of this is a ghost FileProvider domain registration. Check if ~/Library/Application Support/FileProvider/com.getdropbox.dropbox.fileprovider/Domains.plist exists. If it does and shows a disconnected/broken state, Dropbox is disabling garcon because it thinks FileProvider should be handling Finder integration.
Fix: quit Dropbox, then:
rm -rf ~/Library/Application\ Support/FileProvider/com.getdropbox.dropbox.fileprovider/
sudo killall fileproviderd
sudo pluginkit -e ignore -i com.getdropbox.dropbox.fileprovider && sudo pluginkit -e use -i com.getdropbox.dropbox.garconThen reopen Dropbox. This directory survives reinstalls.
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