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Forum Discussion
alan78
7 years agoNew member | Level 2
all 'FILE EXPLORER' FILE icons flashing whenever dropbox is running
As of today drop box is causing the file icons in ANY/ALL open explorer windows to flash constantly between the correct icon image and the default windows 'no icon' icon.
if i KILL the dropbox proc...
tuneman76
7 years agoNew member | Level 2
It's just as alan78 has described it above except for me it's the desktop icons and occassionally icons from other folders as well. None of the folders mentioned are in the Dropbox folder. There are no error messages.
Lusil
Dropbox Staff
7 years agoThanks for getting back to me, tuneman76.
Initially, I'd recommend giving the desktop app some time to sync the new content and, in the meantime, check out this article. Although it lists ways to tackle high CPU/RAM usage, maybe one of them will do the trick.
If the behavior persists though, I'd suggest asking the user who is having this issue contact our Support team directly due to account-specific info that may be required.
In any case, let me know how it goes or if you have any other questions!
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