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emf27182's avatar
emf27182
Helpful | Level 6
6 months ago
Solved

All files in my Dropbox folder have the reparse attribute with System Extension turned off

I have two Dropbox accounts.  Both have the System Extension disabled. However, when syncing on a desktop (Windows in this case), on one account, the Dropbox folder has the reparse attribute, as well...
desktop
Dropbox Pro
  • emf27182's avatar
    emf27182
    6 months ago

    I found the answer.  When setting up Dropbox (in my case this was a software update), you have to opt out of "Dropbox for Windows Updates".  That's what creates the reparse attribute.  This is HORRIBLY named and doesn't suggest what it actually does at all.  I had to resync my entire account (almost 3 TB) because of it.  Now my backup software can actually read the files.

emf27182's avatar
emf27182
Helpful | Level 6
6 months ago

I found the answer.  When setting up Dropbox (in my case this was a software update), you have to opt out of "Dropbox for Windows Updates".  That's what creates the reparse attribute.  This is HORRIBLY named and doesn't suggest what it actually does at all.  I had to resync my entire account (almost 3 TB) because of it.  Now my backup software can actually read the files.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
6 months ago

Hi emf27182​  and welcome back to the Dropbox Community! 😊  It’s always a pleasure to see you here. Huge thanks for circling back to let us know how you solved your issue. Posts like yours are what make this space so valuable, and I’m sure it’ll come in handy for others facing something similar

I’m Theresa 👩‍💻, one of the Community Managers here in the forum. You’ll usually find me hopping into threads or sparking new conversations throughout the boards. Just out of curiosity... do you have a favourite Dropbox feature? I always love learning what tools are making a difference in your workflow.

Looking forward to hearing more from you,

T😸 (Dropbox Community Manager)

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