Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

emf27182's avatar
emf27182
Helpful | Level 6
6 months ago
Solved

All files in my Dropbox folder have the reparse attribute with System Extension turned off

I have two Dropbox accounts.  Both have the System Extension disabled. However, when syncing on a desktop (Windows in this case), on one account, the Dropbox folder has the reparse attribute, as well...
  • emf27182's avatar
    6 months ago

    I found the answer.  When setting up Dropbox (in my case this was a software update), you have to opt out of "Dropbox for Windows Updates".  That's what creates the reparse attribute.  This is HORRIBLY named and doesn't suggest what it actually does at all.  I had to resync my entire account (almost 3 TB) because of it.  Now my backup software can actually read the files.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!