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Forum Discussion
Laura888
3 months agoHelpful | Level 7
All files randomly started syncing and now I can't save anything
Application Affected Dropbox app Device Dell inspiron 15 Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app) Can't find this information-- I don't s...
Mark
Super User II
3 months agoLaura888 wrote:Is that supposed to happen when you log out and log back in?
Basically yes. Because it doesnt know what is different from the machine to the cloud after a disconnect - the database with this info is trashed basically. So when you reset up the connection it needs to rebuild all of it.
However, it should just reindex and realise that its all the same and so not actually download - even if its saying it is. Just give it time and hopefully all should work for you :)
Laura888
3 months agoHelpful | Level 7
Because everything is obviously here already (I'm logging out and immediately logging back in to opt out of the AWFUL new update that ruined my other computer over the weekend), it asks me if I want to rename the folder or move it to another location. Those are the only two options, and I have to choose one. What is the right answer to cause minimal disruption?
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