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alaindesilets's avatar
alaindesilets
New member | Level 2
2 years ago
Solved

All my files have zero bytes, eventhough they are supposed to be available offline

I installed Dropbox on a brand new macbook. Originally, Dropbox was configured so all files were online, and therefore, it created a bunch of zero bytes files as placeholders for the online files. ...
desktop
Mac
  • Megan's avatar
    Megan
    2 years ago

    Hey alaindesilets, thanks for the details! 

     

    This setting applies to content that is added to the device from the website. 

     

    So if you were to add a file through the website, it should sync as "available offline". 

     

    For existing content, you need to select the file/folder you wish to make available offline, right click on it and choose the relevant setting. Once you do that, the content should then sync accordingly,

     

    Want to give it a go? 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Yilly, are you right clicking the files directly in the Dropbox folder in Finder? 

 

Could you attach a screenshot in your next reply showing what context menu items you have when you right click?

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