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DropStar's avatar
DropStar
Explorer | Level 3
3 months ago

All of my Dropbox files became online-only and I can't move them to another drive.

Dropbox Plan (Plus.) Device (Alienware Aurora. R11) Operating System/Browser (if using the web) (Windows 11,) Dropbox App Version (if using the app): N/A Question or Issue My 2TB d...
desktop
Storage space
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for posting on our Community, DropStar. 

When saying that you copied your Dropbox files to the new drive, did you do so by following the steps in this Help Center article? In general, this is the only supported way to safely move your Dropbox folder from one location to another. 

If you followed these steps indeed, did you get an error that you had to make all of your files available offline first, before changing the location of the Dropbox folder? 

Let me know and we’ll go from there.

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