Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DropStar's avatar
DropStar
Explorer | Level 3
3 months ago

All of my Dropbox files became online-only and I can't move them to another drive.

Dropbox Plan (Plus.) Device (Alienware Aurora. R11) Operating System/Browser (if using the web) (Windows 11,) Dropbox App Version (if using the app): N/A Question or Issue My 2TB d...
desktop
Storage space
sync
DropStar's avatar
DropStar
Explorer | Level 3
3 months ago

Using the steps that Mark gave me to move the Dropbox folder will NOT work. To move the files you have to be going to a different drive letter. I have explained over and over that I want to files to be on a new and larger drive, but with the same drive letter. The only way I can see to do this is to uninstall the Dropbox program, change the drive letter so it is now an empty drive, and then reinstall the Dropbox program and point it to the new drive so it will sync all of the online files to the new D: drive. All I want is for someone to tell me if this will work.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi again, DropStar. Just like Rich mentions here, there's no supported way to do this, but you can follow his steps to achieve what you'd like. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions