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Solved
Android application doesn't work on latest android (Samsung S23)
Hello!
I'm trying to install the Dropbox application on my smartphone, but unfortunately something goes wrong.
First, as usual, I enter my credentials,
then 2-step verification code,
...
The answer is simple: I just paid for "plus" plan and now all works fine.
But I don't understand, why the application does't simply inform the user about this issue? It really seems like the problem is in application, not in payment, free space or something else.
Hope that dropbox team will add some sort of notification or error screen.
Thank to all! Problem solved.
I have plus and it's still isn't working for me. There's no where it allows me to give permission to access storage or files and media. Permission is already given for everything floating photos. So frustrating!
Me too. I pay for the plus and have done for several years. But for some reason, despite all possible permissions being granted...it's still telling me to go to phone settings and allow access to storage but that's not an option in permissions on the Samsung s23 Ultra. The app has not backed up any photos since December 2023. But pointless oayi G for something if its not doing what it's supposed to do. Really disappointing after using Dropbox since 2015.
