We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Apache can't open files in Dropbox anymore
Hi,
I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of the Dropbox drive (and I configure Apache to use the new location, of course) it works again. The error I'm getting is this one:
Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'E:/Dropbox/Web/index.html' (include_path='.;C:\php\pear') in Unknown on line 0Any way to fix it or workaround it?
Thanks.
Ivan Llanas Lung101 we are aware of the issue, and believe it's a PHP incompatibility with the latest Dropbox update. To remediate your issue, you could follow the opt out instructions found here: https://help.dropbox.com/installs/dropbox-for-windows
33 Replies
- Walter
Dropbox Community Moderator
Thanks for the screenshot Ivan Llanas - much appreciated.
From what I gather you must have the Dropbox desktop app installed on your computer - am I correct?
If so, could you let us know its status and version as shown in your taskbar?
Sure. My OS is Windows 11 [ 10.0.26100.3775] and a screenshot of the error in the browser:
- Walter
Hey Ivan Llanas - thanks for using Dropbox and welcome to our Community!
Just to make sure we're on the same page, can you clarify your computer's exact OS version and send us a screenshot of the exact error you're getting?
This will help us assist further!
