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April 2025 update causing lag upon double-click
The latest update (~April 28?) added a separate Status category to my windows file explorer showing green circles with check-marks for files that are synced. Now when I double-click on folders or fi...
The latest update ... added a separate Status category to my windows file explorer
This is part of the new Dropbox for Windows update which is focused on the changes introduced with Microsoft’s new sync API called Cloud Files. There are several changes in how Dropbox works, including the new Status column (which is a Windows feature, not Dropbox), which you can read about here.
Now when I double-click on folders or files to open them, there is a lag ... To avoid this, I must wait until the green Status circle shows up ...
What you're seeing is likely a result of the file not actually existing on your local drive. If the status icon isn't a solid green, the file is likely marked as Online-only and needs to be downloaded back to the computer before it can be opened.
Right-click on a file before opening it and make sure it's marked as Available Offline. You can do this for individual files, groups of files or even every file and folder all at once. Just select them, right-click, Make available offline.
Is there any way to go back to the old version with green status symbol as part of the icon
Maybe? The first link I included above has a section describing how to opt out of the update, which is done during the installation of the Dropbox app. Assuming it's possible to go back, you'd have to uninstall and reinstall following those steps. I just don't know if you can go back after already updating to the new Dropbox for Windows update.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi smaier, thanks for posting here today!
I'd like to start by asking your exact OS, and the Dropbox version that you have installed on the device.
You can find this by hovering your mouse over the little Dropbox icon on your taskbar, next to your WiFi icon.
Also, feel free to attach a couple of screenshots of these icons, in order for me to have a visual of the behavior you mentioned.
Keep me posted, and we'll take it from there!
Hi Megan:
Thanks so much for your reply! All seems to be running normally now regarding double-clicking, and I think it likely just took some time for all files to sync again to my harddrive after the update.
