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Forum Discussion
Automatically restarting Dropbox after it crashes.
Dropbox sometimes crashes on a Windows work PC. Is there a way to have it automatically restart when that happens?
- Megan
Dropbox Staff
Hi csteddy, let's see what we can find together on this!
Normally, clicking on the Dropbox icon on your task bar, should re-launch the app. Have you tried that?
Also, could you clarify your device's OS, along with the Dropbox version you're using there?
You should be able to find it, by locating your little Dropbox icon, the one next to your WiFi, and hovering your mouse over it.
I just want to make sure you're using our latest version, and not an obsolete one, that could be causing this.
Keep me posted, and we'll take it from there!
Windows 11 is the OS. Every week or so one of the work PCs will have Dropbox crash. This happens without any error message to the user. I want to know if there is an option in Dropbox to restart without intervention from the user.
- Megan
Hi csteddy, in some cases if the app crashes, it might restart after a while without intervention from the user, but I can't promise you that this will for sure happen every time.
The most certain way would be for the user to launch it, or maybe re-start the device, to make sure the app is syncing as it should.
