Background activity iOS from the mobile app.

Here's a screenshot from my iPhone when I woke up this morning. I'm having a similar experience with my iPad Pro. 

Hi ChrisGaff; sorry to jump in here.

I'm not sure if this has anything to do with what you noticed, but could you check if this is happening with the latest stable version of iOS and iPadOs and not the beta one? 

While at it, have you tried re-installing the app at all since you first saw this?

Hi Walter this issue was happening on the latest stable version of iOS and iPadOS before I updated to the iOS / iPadOS 14 beta. This issue has been happening for a while now. I did try reinstalling the app both before and after installing the beta and the issue continued. I currently have Dropbox disabled in the Files app on my iPad Pro and I'm no longer seeing the battery issue, so it's definitely an issue with the Files app integration. Let me know if there's anything else I can do to help. Would love to get this issue resolved for myself and the many others also experiencing it. Thank you!

Thanks for your updates here peeps!

It would be expected to see the Dropbox app showing background activity if it's enabled in the Files app as a location. There's a little more detail on this in my previous post here.

However ChrisGaff and mrsneeu, can you let me know if it's showing a large increase in battery consumption by:

1. Opening the Settings app.
2. Going to "Battery".
3. At the top of the apps list, tap the option "Show Battery Usage".

Can you send me a screenshot of the % that the Dropbox app is showing there?

Cheers!

I have exactly the same problem. And not only is it draining my battery, but I notice my iPad is sluggish. I have no choice but to delete the app off my iPad.

Seems like Dropbox is the only app that keeps running in the background consistently for me accounting for 12m of battery every hour when in idle... No other of my 100+ apps on my iPad do that.

Thanks for joining us here lestmak!

If you haven't already checked the previous posts, you can have a look here for some more info on why Dropbox appears as using background activity.

If you disable Dropbox as a location within the Files app, you should no longer see background activity for the Dropbox app on your device.

However, since you mentioned it's using a lot of battery on your device for this, can you please send me a screenshot of this by following the steps I mentioned above?

Keep me posted!

I'm now also seeing this issue on my iPad Pro running the latest released version of iPadOS. This started on the 2nd July when the App was updated to 196.2.

My overall background usage has gone from a few 10s of minutes to 5 or 6 hours and it's all Dropbox!

Richard

The dropbox app on IOS uses a lot of "screen off" battery. When I go to settings -- battery, every other app only uses battery when it is on screen, but dropbox used 11h 47m in the background in the last 24 hours, and 121h 16m in background in the last 10 days, compared to other apps using at most 10 minutes. I've reviewed my background app refresh settings and I've turned off the background app refresh for everything. 

This amount of battery drain is unacceptable. Can someone tell me why this is happening, and how to fix it? I don't need dropbox to refresh my files all the time; I only need it to update when I startup the app. 

Thanks to anyone who's able to help!