Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Tommy_D's avatar
Tommy_D
Explorer | Level 3
4 years ago

Backing up internal hard drives

Hello All,   Hopefully I can get some help with this situation that I am having.   I have a custom built PC with the following Hard drive configuration:   NVME 1 (500 GB): Boot drive (Has...
desktop
Dropbox Backup
Setting up the apps
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

So, you'd like to backup your internal hard drives Dropbox using the Dropbox Backup feature. Is that correct wonsnot?

 

If that's so, I'm afraid it's not possible at the moment as you can only backup your computer's OS folders like Downloads, Desktop and Documents and supported external drives at the moment with Dropbox. 

 

I hope this clears things up. 

jrpentland78's avatar
jrpentland78
Helpful | Level 6
3 years ago
Then put that somewhere other than the fine print. Because apparently I’m not the only one who thinks it’s possible based on how its advertised. I got a subscription just for that reason and since I was recently laid off, I had to let that go. Thinks like “Back up your PC” make it sound like you can back the whole thing up.
  • Tinman2 's avatar
    Tinman2
    New member | Level 2
    3 years ago

    i am having the same exact issue and just talked to two tech support people on chat for over an hour and apparently they are archaic and not setup to backup two internal drives, yet you can do a backup on one internal drive and an external LMAO what is the difference?!?! they need to address this. I too have the service and pay for it, but can't fully utilize it. Having a second or even third HD inside your computer isn't even an unusual thing.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!