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curiousfrosting's avatar
curiousfrosting
New member | Level 2
3 months ago
Solved

'Bad image' error when installing the desktop app on new PC with Windows 11

I have downloaded several versions on the installer for dropbox on a new to me lenovo PC running windows 11 It's a clean W11 install, no previous dropbox installs but I always get the same error wh...
desktop
Error Messages
Install
Setting up the apps
windows
  • curiousfrosting's avatar
    curiousfrosting
    3 months ago

    Thank you, after a fair bit of digging it became apparent that my whole windows install was the problem with missing dll files. After a clean install of windows 11 I installed the Dropbox desktop app without issue.

curiousfrosting's avatar
curiousfrosting
New member | Level 2
3 months ago

Thank you, after a fair bit of digging it became apparent that my whole windows install was the problem with missing dll files. After a clean install of windows 11 I installed the Dropbox desktop app without issue.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey curiousfrosting!

    Thanks for letting us know that your issue is fixed. 

    We'll be one post away if you need anything else! 😇

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