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Culturedna's avatar
Culturedna
Explorer | Level 4
7 years ago

Can’t open PDF, Docs, txt files on iOS

I can’t view my .pdf, .docs, .txt files. I haven’t a tried other extensions. I can open and view photos though. When I go to Dropbox app —> files —> open .pdf file —> it loads forever. (Spin wheel)...
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frankdonovan's avatar
frankdonovan
Explorer | Level 3
7 years ago

I've had a similar problem and it was solved by downloading and installing the standalone version of Adobe PDF Reader DC  from rocketfiles.com. Also, try to open the same file using the Dropbox website or open it with the desktop tool. Do not forget to close the VPN. Sometimes the problems may occur because of such IP changes-manipulations. 

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