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netikras
9 months agoNew member | Level 2
Cannot sign-in to the desktop app. It redirects me and throws an errors in the browser console.
For a few weeks now, I've been struggling to sign in my desktop app. When I click on sign-in in the tray icon, I'm redirected to an SSO webpage and it shows but a blank:
In browser's conso...
- 9 months ago
Hello Nancy , thank you for your suggestion.
Just today, I was setting up a new laptop and had the same issue there.
However, I think I found what is wrong. It's this: https://chromewebstore.google.com/detail/dark-mode/dmghijelimhndkbmpgbldicpogfkceaj . I installed this extension a while ago and permitted it to run incognito.
After reading your message, I attached a debugger in Chrome's dev tools to see what's causing this "Invalid URL". One of the nodes did not have the href value, which I found odd, because that element also had its ID set to `#dark-mode-custom-link`. And if it were a Dropbox issue, others would be having it too... So the node ID hinted me the possible extension that could be intervening. After disabling it the nonce webpage loaded perfectly fine.
Thank you for your time and effort helping me!
Nancy
Dropbox Community Moderator
9 months agonetikras, can you try an advanced reinstall as the next step and let me know if it helps?
Other than that, you can also create a second user profile and check if the issue persists there, as well.
netikras
9 months agoNew member | Level 2
Hello Nancy , thank you for your suggestion.
Just today, I was setting up a new laptop and had the same issue there.
However, I think I found what is wrong. It's this: https://chromewebstore.google.com/detail/dark-mode/dmghijelimhndkbmpgbldicpogfkceaj . I installed this extension a while ago and permitted it to run incognito.
After reading your message, I attached a debugger in Chrome's dev tools to see what's causing this "Invalid URL". One of the nodes did not have the href value, which I found odd, because that element also had its ID set to `#dark-mode-custom-link`. And if it were a Dropbox issue, others would be having it too... So the node ID hinted me the possible extension that could be intervening. After disabling it the nonce webpage loaded perfectly fine.
Thank you for your time and effort helping me!
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