Forum Discussion

jpires's avatar
jpires
New member | Level 2
2 years ago

Cannot Update Start Drobox Udpate Service on Windows 7

Hello I'm already install Dropbox version 195.4.4995 with offline Installer on Windows 7. after install when i'm opening the Dropbox and it's say "Your Computer is Currently offline. Please check...
desktop
Install
Setting up the apps
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jpires, I'm assuming you don't have any issues when trying to use our website, right? 

 

Also, have you tried re-starting your device at all? 

  • eli104's avatar
    eli104
    Explorer | Level 4
    2 years ago

    Hey, I am having the same problem as of today, Monday 08 April. Started Windows as usual, but Dropbox app would not allow me into certain folders saying I was disconnected from the Internet (not true). I tried to find the app, would not open. Also cannot re-install (even ADVANCED reninstall). I AM connected to Internet, so that's NOT the issue! 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi eli104, what is the exact version of Windows 7 that you're running on your machine?

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