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Forum Discussion

RunBear's avatar
RunBear
Helpful | Level 5
8 years ago
Solved

Can't access system tray preferences menu Windows 10

I am running DropBox desktop v 61.4.95 on Windows 10. If I left or right click the system tray Dropbox icon, I don't get any menu pop up. This means I have no way of accessing my preferences, includi...
desktop
security
Setting up the apps
  • Rich's avatar
    Rich
    8 years ago

    Try a CTRL-left click to access the legacy menu.

daintria's avatar
daintria
Explorer | Level 3
7 years ago

i can get it to work just fine if I just open the app in the task bar or go online.  what i am trying to do is to get it to show up in the options of where to save when i open a document.  one drive shows up and other options but not drop box.

michaelytt's avatar
michaelytt
Explorer | Level 4
7 years ago

I am afraid that the way I got all my folders to show up was to delete everything from my computer, uninstall the program, reinstall DropBox, and let it all load again.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Thanks for clarifying daintria! 
     
    Following-up from your last comment, it would be worth noting that you should be able to get going with that once you Add Dropbox as a Place in Microsoft Office. 
     
    Please let me how you get on with my advice & I’ll do my best to check back with you soon if you have any follow-up questions!
    • daintria's avatar
      daintria
      Explorer | Level 3
      7 years ago

      thats the root of the problem.  i have no ability to right click for the prefrence menue from the dropbox icon on the task tray, so I cant make office a "place"

      • michaelytt's avatar
        michaelytt
        Explorer | Level 4
        7 years ago

        For whatever reason, I now have full funcionality of the DropBx icon in the task tray. After the right click, one selects the star icon in the upper right hand corner, and preferences is an option down the list.

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