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chrosenb's avatar
chrosenb
New member | Level 1
12 months ago
Solved

How do I find the Dropbox Preferences on Windows?

I'm trying to change the syncing settings, but I can't seem to find the Preferences or open the Desktop App. I've downloaded Dropox (and I tried to do it again but the website said it was already installed) but any time I open the app it only opens the File Explorer. I've gathered there are a lot of settings I can manage in the Preferences sections but how on earth do I access it? I'm using a PC with Windows 11. 

  • Mark's avatar
    Mark
    12 months ago

    The app itself should appear at the bottom near the tool bar - the bit where the clock is. That is what you need to click on to.

5 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    Try either right clicking on the icon, or, choosing CTRL+Click on it

  • chrosenb's avatar
    chrosenb
    New member | Level 1
    12 months ago

    That's what I've been doing, but it only opens the File Explorer. How do I get to the app itself? I assume the Preferences aren't available in File Explorer.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    The app itself should appear at the bottom near the tool bar - the bit where the clock is. That is what you need to click on to.

  • chrosenb's avatar
    chrosenb
    New member | Level 1
    12 months ago

    Well yes, I can find the app in the task bar, and I've tried opening the app by using the search function, but everything just opens the File Explorer. Is there any other way of opening the app WITHOUT making it open the location in File Explorer? Or is it possible to find Preferences in the File Explorer? That's where I'm stuck.

    I really appreciate the help, but I'm getting increasingly frustrated not being able to open the app properly because clearly I'm missing something. 

  • chrosenb's avatar
    chrosenb
    New member | Level 1
    12 months ago

    I found another thread from a few years ago with a picture that made it click for me, I was looking for the wrong thing! I didn't realize there was a difference since everything is called "app".

    In case anyone has the same issue as me, it's the small monochrome Dropbox symbol on the right-hand side of the task bar next to the notification arrow, NOT the shortcut symbol in the main task bar or search bar. 

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